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Bringing Sound Back to Life!

Customer Service

Return policy for orders placed online or by phone only:


Please send all returns to:

Sound Dial 400 Returns Rd Wallingford, CT 06494


*Please allow 10 days from receipt of your return for credit to be processed.

We are committed to providing the best products and friendliest customer service. If you should have any questions about ordering or a question about any of our great products, please feel free to contact us with the information provided below.


For customer service please call 800-357-5446 or email ideavillage@customerstatus.com


To check the status of your order, please click here.